The access MDB file stored the the username and password of AE server for this software. Windows Installation Preparation and Password Encryption OS : MySQL: AutoAnswer console: tcpgate/tcpgate01. The username and password of the OVA VM is Once the changes are completed, reboot the VM. encrypted_password can be obtained by tcpgate console command genpass, enter your AES cti user password two times you will get the encrypted password. 
AVAYA#AVAYA_ECS#CSTA#XXXXXX is the tlink, you can get the name by command /usr/lib/tstest. For example “ AVAYA#AVAYA_ECS#CSTA#XXXXXX,username,encrypted_password” 
The aa_tlink_01 and aa_tlink_02 string contain three fields and they are separated by comma (,).
Telnet to AutoAnswer console port 14012, update the parameters aa_tlink_01 and aa_tlink_02. Edit /usr/lib/tslibrc, change 127.0.0.1 to the IP address of your Avaya AES. 
Change the MAC address and IP address of the VM in the file /etc/sysconfig/network-scripts/ifcfg-eth0. Reference this guide to delete the file /etc/udev/rules.d/les. After deploying the OVA file, please modify the following: We also create a OVA file which you can deploy it to VirtualBox or VMware for testing. See Also: ctiSVR Supports Auto Answer for One-X Communicator See Also: AutoBridge / Home Agent Solution for Avaya With the Auto Answer tool, you can deploy One-X Communicator in a call center or home agent environment. This will improve operation efficiency and reduce ACHT of the call center. The target of this tools is simple, it enables agents answer ACD calls automatically without pressing the Answer button. This triggered us to write a tool to solve this problem. When using Avaya One-X Communicator in a call center environment, it is not possible for an agent to have auto answer of ACD calls.
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